Why Does My Business Need Effective Employee Training?

Small business owners and managers are often tasked with deciding where and how to spend precious resources, and the question around training fits into this dilemma. When a business is small and needs agility, is training worth the time and investment it requires?

For new hires, training is essential to maximize the investment you have made in this new employee, but training is also very important for current employees, for three main reasons:

Precision

Mistakes will inevitably happen, but good training can reduce the number of mistakes, while also ensuring that the employee reacts properly when the mistake occurs. Sometimes it isn’t the mistake itself but the reaction that can make or break a situation.

Loyalty

When a company shows its employees that they are invested in their personal and professional growth, it encourages the employee to give their best to that organization. A clearer understanding of the role and how to do it is more likely to lead to higher job satisfaction, which, in turn, leads to better service for your customers and higher revenue for you.

Turnover

Companies that have loyal, satisfied employees will have less turnover. High turnover is always costly for companies, both financially and in terms of morale; training that encourages the professional development of employees will go a long way towards a positive office culture.

Training, when done right, will always be a worthy investment for small businesses, particularly ones that are focused on growth.  Training is good for employees, but it is good for the company too.

Effective Employee Training Methods for Your Small Business

We offer various training methods to better suit the needs of your staff and business. The following are some details on the methods we offer: 

• On-Premise Group Training - Even with the vast number of technological advances that we’ve experienced as a society, instructor-led training remains one of the most effective employee training methods out there. Instructor-Led training takes the traditional blackboard or whiteboard approach, allowing dialogue between the employees and the instructor to take place while the instructor teaches. PowerPoint presentations, overhead projectors, manuals, guidelines, videos, or other such tools and methods can also be used during these sessions to assist the instructor in teaching your employees.
• On-Premise Individual/Hands-on Training - Individual/Hands-on training is an effective employee training method that is focused on completing a project or task with the employee so they learn while doing.  With hands-on training, your employees get training while they’re doing their job.
• Virtual Live - Often it is difficult to get everyone in the same room to receive instruction.  Virtual live learning allows a live trainer to instruct a dispersed staff at the same time in a way to allow for 2-way interaction and questions.
• E-Learning - Although there is the major emphasis placed on human interaction when it comes to training, the reality is, technology has become more and more widespread and training your employees can be greatly enhanced by implementing technological solutions. That’s where E-Learning comes into play. E-Learning or online-based training is becoming more and more prevalent because of the increased accessibility of the Internet. E-learning or online-based training keeps employees engaged and involved by helping to break down the training into smaller, more manageable chunks.